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Next Steps:

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Signing and Terms

  • Commercial Contact: Contact our sales team to sign the contract and terms of service.

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Infrastructure

  • Dedicated Fixed IP: The IP must be dedicated to the network used by operators to access the backend. Without this registered IP, platforms cannot be released.

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Onboarding

  • Technical Onboarding: Conduct onboarding with BMP’s technical team to align timelines and expectations.
  • Material Submission: Send requested materials to the team, including logo, colors, and checklist.
  • Screen Approval: Approval of screens created from logo and color submissions. The SLA for screen creation is up to 2 business days after submission. Any modifications reset the timeline.

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App Publishing

  • Store Contracting: It’s the partner’s responsibility to contract with Apple and Google stores. BMP only assists with publication after this contracting. Accounts must be legal organizational accounts.
  • DUNS: Request a DUNS number, necessary for use in the Apple store (Learn more).
  • Developer Inclusion: Include BMP’s developer with permission to publish apps. The publication timeframe can vary from 7 to 20 business days, depending on the stores.

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Websites and Training

  • Institutional Website and Privacy Policy: Prepare your institutional website and privacy policy page.
  • Backend Training: After Apps are released, conduct backend training with BMP’s technical team, lasting between 1 to 1.5 hours.

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Production Entry

  • Final Release: Production entry will occur after platform release and training completion.

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Partner Entry Checklist

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For WEB

  • Partner’s institutional website URL.
  • Email.
  • Internal contact option: phone, email, or contact link (choose only one).
  • Security email.
  • CNPJ (Brazilian company registration number).

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For Android

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For Apple

  • Apple Developer Program Registration: To register an account for Apple publication, follow the steps to enroll in the Apple Developer Program as an organization and register legal organizational accounts. (Apple Enrollment and Organization Registration).
  • It’s crucial that the organization name in the store reflects the chosen app name.

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After Production Turnover

  • Any adjustments or questions can be sent through our customer service channels or on the Heflo communication portal.