Production Checklist

​

Next Steps:

​

Signing and Terms

• Commercial Contact: Contact our sales team to sign the contract and terms of service.

​

Infrastructure

• Dedicated Fixed IP: The IP must be dedicated to the network used by operators to access the backend. Without this registered IP, platforms cannot be released.

​

Onboarding

• Technical Onboarding: Conduct onboarding with BMP’s technical team to align timelines and expectations.
• Material Submission: Send requested materials to the team, including logo, colors, and checklist.
• Screen Approval: Approval of screens created from logo and color submissions. The SLA for screen creation is up to 2 business days after submission. Any modifications reset the timeline.

​

App Publishing

• Store Contracting: It’s the partner’s responsibility to contract with Apple and Google stores. BMP only assists with publication after this contracting. Accounts must be legal organizational accounts.
• DUNS: Request a DUNS number, necessary for use in the Apple store (Learn more).
• Developer Inclusion: Include BMP’s developer with permission to publish apps. The publication timeframe can vary from 7 to 20 business days, depending on the stores.

​

Websites and Training

• Institutional Website and Privacy Policy: Prepare your institutional website and privacy policy page.
• Backend Training: After Apps are released, conduct backend training with BMP’s technical team, lasting between 1 to 1.5 hours.

​

Production Entry

• Final Release: Production entry will occur after platform release and training completion.

​

Partner Entry Checklist

​

For WEB

• Partner’s institutional website URL.
• Email.
• Internal contact option: phone, email, or contact link (choose only one).
• Security email.
• CNPJ (Brazilian company registration number).

​

For Android

• Create Gmail: If not already, create a Gmail account (Create here. Access Google Play Console to register the account as an organization. More details available here.

​

For Apple

• Apple Developer Program Registration: To register an account for Apple publication, follow the steps to enroll in the Apple Developer Program as an organization and register legal organizational accounts. (Apple Enrollment and Organization Registration).
• It’s crucial that the organization name in the store reflects the chosen app name.

​

After Production Turnover

• Any adjustments or questions can be sent through our customer service channels or on the Heflo communication portal.